Privacy Policy

Privacy Policy

Thank you for choosing to be part of our community here at BIXA Caribbean. We are committed to protecting your personal information, and your right to privacy. If you have any questions or concerns about this privacy notice or about this privacy notice or our practices with regards to your personal information please contact us at [email protected]

This privacy notice describes how we might use your information if you:

  • Download and use our mobile application – BIXA
  • Engage with us in other related ways – including any sales, marketing or events.

In this privacy notice, if we refer to:

  • “App” we are referring to any application of ours that references or links to this policy, including any listed above.
  • “Services” we are referring to our App, and other related services, including any sales, marketing, or events.

The purpose of this privacy notice is to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. If there are any terms in this privacy notice that you do not agree with please discontinue use of our services immediately.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY, AS IT WILL HELP YOU UNDERSTAND WHAT WE DO WITH THE INFORMATION THAT WE COLLECT.

WHAT INFORMATION WE COLLECT?

In short: We collect information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the App, express an interest in obtaining information about us, or our products and Service, when you participate in activities on the App or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the App, the choices you make and the products and features you use. The personal information we collect may include the following:

Personal information Provided by you. We collect names, phone numbers, email addresses and other similar information.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

Information collected through our App

In short : We collect information regarding your geolocation, mobile device, when you use our App.

If you use our App, we collect the following information.

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our App, to provide certain location- based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile device Access.

    We may request access or permission to certain features from your mobile device, including your mobile devices calendar and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

This information is primarily needed to maintain the security and operation of our App, for troubleshooting and for our internal analytics and reporting purposes.

HOW DO WE USE YOUR INFORMATION?

In short: we process your information for purposes based on legitimate business interests, the fulfilment of our contract with you, compliance with our legal obligations, and/or your consent.

We use personal information collected via our App for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into, or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collected or receive:

  • To send administrative information to you. We may use your personal information to send you product, service and a new feature information and /or information about changes to our terms, conditions and policies.
  • To protect our services. We may use your information as part of our efforts to keep our App safe and secure (for example, for fraud monitoring and prevention)
  • To enforce our terms, conditions and policies for business purposes, to comply with legal and regulatory requirements or in connection with our contract.
  • To respond to legal requests and prevent harm. If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.
  • To send you marketing and promotional communications. We may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. For example, when expressing an interest in obtaining information about us or our App, subscribing to marketing otherwise contacting us, we will collect personal information from you. You can opt out of our marketing emails at any time.
  • Deliver targeted advertising to you. We may use your information to develop and display personalized content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

WILL YOUR INFORMATION BE SHARED WITH ANYONE?

In short: We only share information with your consent, to comply with laws, to provide you with services, to protect your right, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so, in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements.)
  • Vital Interersts We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

HOW LONG DO WE KEEP YOUR INFORMATION?

In short: we keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice, unless otherwise required by law.

We will only keep your personal information for as long as it Is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law ( such as tax accounting or other legal requirement). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible ( for example because your personal information has been stored in back-up archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

If you have any questions or comments about this notice, you may email us at [email protected].

Contact us

Please feel free to contact us at [email protected] with any inquiries.